Unlocking a New Growth Channel with Neo Site Offering

Unlocking a New Growth Channel with Neo Site Offering

Unlocking a New Growth Channel with Neo Site Offering

Activated a new growth channel for Neo by launching the AI Website Builder. While Neo previously relied on business email as the primary entry point, the new offering captured businesses that begin their online journey with a website, expanding Neo’s reach and ecosystem.

Activated a new growth channel for Neo by launching the AI Website Builder. While Neo previously relied on business email as the primary entry point, the new offering captured businesses that begin their online journey with a website, expanding Neo’s reach and ecosystem.

Activated a new growth channel for Neo by launching the AI Website Builder. While Neo previously relied on business email as the primary entry point, the new offering captured businesses that begin their online journey with a website, expanding Neo’s reach and ecosystem.

📜 Background and Context

🗓️ Mar 2023

Neo launched as a business email suite designed to help businesses establish an online presence with a professional email. Initially, we bundled a basic, free one-page site builder with the email offering, though it had limited capabilities.

🗓️ May 2024

We launched Neo Site Builder V2 with rich templates and advanced sections like products, services, galleries, testimonials, and more.

🗓️ Aug 2024

We added AI-powered site creation, enabling users to generate and publish a website in minutes with just a business description.

🗓️ Dec 2024 ✅

With the site builder now fully developed, we wanted to bring more businesses into Neo. Since businesses either start online with an business email or a website, we introduced Neo AI Site Builder as a second entry point, alongside the existing business email option.


🎯 Goal

Our goal was to increase Neo’s subscriber base by introducing Neo AI Site Builder as a new entry point, targeting users seeking a business website.


⚡️ Hypothesis and Validation

  1. We had a good AI Site Builder product

Validation - 95% of the sites published had given us a 5 ⭐️ rating

  1. There is demand for business website

Validation - Previously we targeted only users looking for Mail. Of these, 85% visitors did not have a domain, and hence no website too. And of those who had a domain of their own, 60% do not have a website.

  1. Site had inherent viral potential, but its viral loop was under-optimized

Validation - Previously, when business email users published their site, visitors who clicked the "Made with Neo" footer link were directed to the Neo Business Email homepage. Since these visitors primarily needed a website, requiring them to sign up for a business email first created friction, leading to lost potential customers.


👨‍💼 My Role and Contribution


📝 Strategy and Execution

I’ll be happy to discuss this part in a 1:1 conversation. Feel free to reach out to me over email.


▶️ Product Demo

  1. Neo Site Purchase and Checkout flow

  2. Neo AI Site Builder and Admin Panel

  3. Neo Mail Cross-sell



📊 Defining Metrics

Primary Metrics

Secondary Metrics


🏆 Results and Impact

🔒 Confidential

While the results are insightful with valuable learnings, I can't share them publicly. However, I’d be happy to provide a glimpse in a 1:1 conversation. Feel free to reach out to me via email.


📜 Background and Context

🗓️ Mar 2023

Neo launched as a business email suite designed to help businesses establish an online presence with a professional email. Initially, we bundled a basic, free one-page site builder with the email offering, though it had limited capabilities.

🗓️ May 2024

We launched Neo Site Builder V2 with rich templates and advanced sections like products, services, galleries, testimonials, and more.

🗓️ Aug 2024

We added AI-powered site creation, enabling users to generate and publish a website in minutes with just a business description.

🗓️ Dec 2024 ✅

With the site builder now fully developed, we wanted to bring more businesses into Neo. Since businesses either start online with an business email or a website, we introduced Neo AI Site Builder as a second entry point, alongside the existing business email option.


🎯 Goal

Our goal was to increase Neo’s subscriber base by introducing Neo AI Site Builder as a new entry point, targeting users seeking a business website.


⚡️ Hypothesis and Validation

  1. We had a good AI Site Builder product

Validation - 95% of the sites published had given us a 5 ⭐️ rating

  1. There is demand for business website

Validation - Previously we targeted only users looking for Mail. Of these, 85% visitors did not have a domain, and hence no website too. And of those who had a domain of their own, 60% do not have a website.

  1. Site had inherent viral potential, but its viral loop was under-optimized

Validation - Previously, when business email users published their site, visitors who clicked the "Made with Neo" footer link were directed to the Neo Business Email homepage. Since these visitors primarily needed a website, requiring them to sign up for a business email first created friction, leading to lost potential customers.


👨‍💼 My Role and Contribution


📝 Strategy and Execution

I’ll be happy to discuss this part in a 1:1 conversation. Feel free to reach out to me over email.


▶️ Product Demo

  1. Neo Site Purchase and Checkout flow

  2. Neo AI Site Builder and Admin Panel

  3. Neo Mail Cross-sell



📊 Defining Metrics

Primary Metrics

Secondary Metrics


🏆 Results and Impact

🔒 Confidential

While the results are insightful with valuable learnings, I can't share them publicly. However, I’d be happy to provide a glimpse in a 1:1 conversation. Feel free to reach out to me via email.


📜 Background and Context

🗓️ Mar 2023

Neo launched as a business email suite designed to help businesses establish an online presence with a professional email. Initially, we bundled a basic, free one-page site builder with the email offering, though it had limited capabilities.

🗓️ May 2024

We launched Neo Site Builder V2 with rich templates and advanced sections like products, services, galleries, testimonials, and more.

🗓️ Aug 2024

We added AI-powered site creation, enabling users to generate and publish a website in minutes with just a business description.

🗓️ Dec 2024 ✅

With the site builder now fully developed, we wanted to bring more businesses into Neo. Since businesses either start online with an business email or a website, we introduced Neo AI Site Builder as a second entry point, alongside the existing business email option.


🎯 Goal

Our goal was to increase Neo’s subscriber base by introducing Neo AI Site Builder as a new entry point, targeting users seeking a business website.


⚡️ Hypothesis and Validation

  1. We had a good AI Site Builder product

Validation - 95% of the sites published had given us a 5 ⭐️ rating

  1. There is demand for business website

Validation - Previously we targeted only users looking for Mail. Of these, 85% visitors did not have a domain, and hence no website too. And of those who had a domain of their own, 60% do not have a website.

  1. Site had inherent viral potential, but its viral loop was under-optimized

Validation - Previously, when business email users published their site, visitors who clicked the "Made with Neo" footer link were directed to the Neo Business Email homepage. Since these visitors primarily needed a website, requiring them to sign up for a business email first created friction, leading to lost potential customers.


👨‍💼 My Role and Contribution


📝 Strategy and Execution

I’ll be happy to discuss this part in a 1:1 conversation. Feel free to reach out to me over email.


▶️ Product Demo

  1. Neo Site Purchase and Checkout flow

  2. Neo AI Site Builder and Admin Panel

  3. Neo Mail Cross-sell



📊 Defining Metrics

Primary Metrics

Secondary Metrics


🏆 Results and Impact

🔒 Confidential

While the results are insightful with valuable learnings, I can't share them publicly. However, I’d be happy to provide a glimpse in a 1:1 conversation. Feel free to reach out to me via email.